One of the most recent business arrivals in Richmond Hill is Movati Athletic — the latest entry in a 15-club chain of Canadian locations. We’re glad they’re here! Their facility is beautiful, they’ve created a lot of local jobs, and they’re big boosters of Richmond Hill. That’s not why I want to write about them, though. While taking part in their grand opening and a recent Richmond Hill Board of Trade members event, I had the opportunity to speak with Movati’s leadership team, and I was struck by the business philosophy that underpins their success. Movati president Joseph Lo says the company started in 1997 with a strong sense of mission: to make members feel welcome, feel comfortable and
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